Frequently Asked Questions
Everything you need to know about our premium leather products and services.
What types of leather do you use in your products?
We exclusively use high-quality, full-grain and top-grain leathers sourced from reputable tanneries. Each piece is selected for its durability and natural character.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the country. For custom or handcrafted items, please allow an additional 2-3 days for production before dispatch.
Do you offer international shipping?
Yes, we ship our leather goods worldwide. International delivery times vary by location but generally range from 7 to 14 business days depending on customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unused items in their original packaging. Please note that personalized or custom-embossed items are final sale and cannot be returned.
How should I care for my leather items?
To maintain the longevity of your leather, we recommend keeping it away from excessive moisture and heat. Apply a high-quality leather conditioner every 3-6 months to keep the hide supple.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay through our secure checkout system.